Frequently Asked Questions
Welcome to the complete Bully Max FAQ guide. Whether you're a new customer or a loyal fan, this page answers everything you need to know about our high-performance dog food, supplements, feeding tips, shipping policies, returns, rewards, and more.
About Bully Max Dog Food
What is Bully Max dog food?
Bully Max is a premium line of high-performance dog foods, treats, and supplements designed for dogs that require superior nutrition. It is ideal for active dogs, working breeds, and dogs needing muscle and weight support.
Is Bully Max only for bully breeds?
No. Bully Max is suitable for all breeds and life stages. While popular with pit bulls and bully breeds, any dog can benefit from its nutrient-dense formulas.
Has Bully Max ever been recalled?
No. Bully Max has maintained a 100% recall-free safety record since 2009.
Where is Bully Max made?
All Bully Max products are made in FDA-registered facilities in the USA. Each batch undergoes rigorous testing for quality and safety.
What happens when you stop using Bully Max?
If you stop feeding Bully Max, your dog will simply return to the nutrition level of their new food. You may notice less muscle tone, lower energy, or a duller coat if the replacement diet is lower in calories or protein. The benefits of Bully Max come from consistent, ongoing use.
Is Bully Max food good for dogs?
Yes. Bully Max formulas are designed to support healthy growth, strong muscles, and sustained energy. With real meat as the first ingredient and no corn, wheat, or soy, it provides complete and balanced nutrition for all breeds and life stages.
Is Bully Max a good dog food?
Absolutely. Bully Max is one of the highest-calorie, most nutrient-dense dog foods on the market—up to 600 calories per cup. It’s made with premium ingredients, rigorously tested for safety, and trusted by owners of both active working dogs and family pets.
Is Victor dog food better than Bully Max?
Victor is a reputable brand, but Bully Max provides more calories per cup (up to 600 vs. ~400), higher protein levels, and a stronger focus on performance dogs. This means you feed less, get more value, and see results faster with Bully Max.
Ingredients & Nutrition
What makes Bully Max different from other dog foods?
- Up to 600 calories per cup
- Real meat as the first ingredient
- No corn, wheat, soy, or artificial fillers
- Meets or exceeds AAFCO standards
- Formulated by experts in canine nutrition
- See how we outperform other brands.
Is Bully Max veterinarian reviewed and AAFCO compliant?
Is Bully Max veterinarian reviewed and AAFCO compliant?Yes. Bully Max dog food is independently reviewed by veterinarians to ensure it meets or exceeds AAFCO Dog Food Nutrient Profiles for complete and balanced nutrition. Our dry food formulas were reviewed by Abrar Ahmad, DVM, RVMP, and our wet food formulas were reviewed by Renee Streeter, DVM, DACVN, a Board-Certified Veterinary Nutritionist. In addition, ingredients like TruMune® have been proven in university feeding trials to improve immune balance, oxidative stress protection, and overall health compared to diets without it.
Does Bully Max use natural ingredients?
Yes. Bully Max products are made without artificial preservatives, colors, or flavors. We use natural, premium-quality ingredients only.
Does Bully Max offer grain-free options?
No. All Bully Max formulas contain beneficial grains for sustained energy and better digestion. We do not offer grain-free diets.
Feeding & Transition
Can puppies eat Bully Max?
Yes. Our formulas are safe for puppies 4 weeks and older. For wet foods and supplements, refer to the age guidance on each label or our food transition guide.
How much should I feed my dog?
Feeding varies by weight and activity level. Visit our dog food calculator to get a customized recommendation.
How do I switch to Bully Max?
Transition over 10 days: start with 25% Bully Max and increase gradually. Read our full transition guide here.
How fast will I see results?
Results vary. Most customers notice better energy, coat, and muscle tone within 7–30 days of consistent use.
Can I mix Bully Max with other foods?
Yes, Bully Max can be combined with raw, homemade, or other commercial diets. Reduce total quantity to avoid overfeeding.
Is Bully Max safe for senior or large-breed puppies?
Yes. All formulas are all-life-stages approved, including large breeds and seniors. Use our feeding guidelines for specifics.
Shipping & Delivery
Where do you ship?
We ship within the United States but do not currently ship internationally.
How long will delivery take?
- USA: 2–5 business days
Orders placed before 2 PM EST (Monday–Friday) ship the same business day.
What are your shipping rates?
- USA: Free on all orders. Excludes Hawaii and Alaska.
Which carriers do you use?
We ship via UPS, USPS, or Fedex in the USA.
Will I receive tracking info?
Yes. You will receive email updates with tracking links once your order is placed, shipped, and delivered.
What if my package is marked delivered but not received?
Check with household members and neighbors, then contact the carrier. If unresolved, email help@bullymax.com.
Returns & Refunds
What is your return policy?
We offer a 14-day satisfaction guarantee. Contact us within 14 days for assistance. Read our full returns policy.
How long do refunds take?
Once received and inspected, we process refunds within 3–7 business days to your original payment method.
What if my item is damaged or incorrect?
Email us photos of the damaged or incorrect product along with your order number. We’ll send a replacement. File a claim here.
How do I start a return?
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Send an email to help@bullymax.com with your order number and reason for return. Or start the process here.
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We’ll provide a return label and instructions. Remember: no refund without it.
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Package the item in its original, sealed packaging.
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Ship it back within 14 days of delivery.
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Once received, refunds are issued within 3–7 business days.
Account & Subscription
How do I manage my subscription?
Log into your Bully Max account to update products, frequency, billing info, or pause/cancel anytime.
Do I get notified before my order ships?
Yes. We send a 5-day pre-shipment email for all subscriptions so you can make changes in time.
Can I change my product or flavor?
Yes, you can modify products or flavors in your subscription via your account dashboard. Manage your subscription.
Rewards & Referrals
Do you offer a rewards program?
Yes. Earn points for purchases, reviews, and referrals. Redeem for discounts and merchandise. Join here.
How do I refer friends?
Log into your account to find your referral link. Share it, and when your friend orders, you both get rewarded.
Still Have Questions?
Visit our Help Center, call 1-844-285-5987, or email help@bullymax.com.