Frequently Asked Questions
Welcome to the Bully Max FAQ. Whether you're a new customer or a longtime fan, this page answers the most common questions about our high-performance dog food, supplements, feeding, shipping, returns and rewards. For longer answers, browse our FAQ articles.
About Bully Max Dog Food
What is Bully Max dog food?
Bully Max is a line of high-performance dog foods, treats and supplements made in the USA for dogs that need more from their food: active dogs, working breeds, and dogs that need to build muscle or hold weight. Our dry foods run from 415 to 600 calories per cup, so you feed less volume for the same energy.
Is Bully Max only for bully breeds?
No. Bully Max was built for large, short-haired, muscular working breeds (pit bulls and American Bullies, bulldogs, Mastiffs, Cane Corsos, Rottweilers, German Shepherds and Belgian Malinois) and for any active dog that needs a calorie-dense, high-protein food. Every Bully Max dog food is suitable for large-breed dogs, including large-breed puppies, under AAFCO guidelines. See our breed feeding guides.
Has Bully Max ever been recalled?
No. Bully Max has had zero recalls, ever.
Where is Bully Max made?
All Bully Max products are made in the USA, and every order ships direct from Bully Max's fulfillment center in the USA.
What happens when you stop feeding Bully Max?
Nothing dramatic. Your dog's condition follows whatever food replaces it. If the new food has fewer calories or less protein per cup, you will usually need to feed more of it to hold the same weight and body condition, so re-check portions after any switch.
Is Bully Max food good for dogs?
Yes. Bully Max formulas are designed to support healthy growth, strong muscles and sustained energy, with meat-based nutrition and no by-products. Each dry food is formulated to meet the AAFCO Dog Food Nutrient Profiles; 30/20 Beef and 24/14 Puppy are labeled for all life stages, including growth of large-size dogs (70 lb or more as an adult).
Is Bully Max a good dog food?
Bully Max 30/20 formulas provide 530 to 535 calories per cup with 30% protein and 20% fat, and PRO Series 31/25 provides 600 calories per cup, which is more than most adult kibble. That density suits dogs that burn a lot of energy or struggle to keep weight on, and it means a smaller portion per meal. 30/20 Chicken, 30/20 Beef and 24/14 Puppy are each rated 5 stars by Dog Food Advisor. Compare formulas on our high protein dog food page.
Is Victor dog food better than Bully Max?
Victor is a reputable brand. The main difference is density: Bully Max 30/20 formulas provide 530 to 535 calories per cup with 30% protein and 20% fat, and PRO Series 31/25 provides 600, so you feed a smaller volume for the same energy. Compare Bully Max with other brands side by side.
Ingredients & Nutrition
What makes Bully Max different from other dog foods?
- Up to 600 calories per cup (PRO Series 31/25); 530 to 535 in the 30/20 formulas
- Meat-based recipes built on chicken meal, beef meal or lamb meal
- No by-products, and no corn or wheat in any formula
- Formulated to meet or exceed AAFCO Dog Food Nutrient Profiles
- Made in the USA with globally sourced ingredients
- Compare Bully Max with other brands.
Is Bully Max AAFCO compliant?
Yes. Every Bully Max dog food is formulated to meet the AAFCO Dog Food Nutrient Profiles, and each product page shows that formula's own AAFCO statement. 30/20 Beef and 24/14 Puppy are labeled for all life stages, including growth of large-size dogs (70 lb or more as an adult). 30/20 Chicken and 24/14 Puppy also include TruMune®, a postbiotic ingredient studied in university feeding trials with healthy adult dogs; read what those studies reported in our TruMune guide.
Does Bully Max use natural ingredients?
Yes. Our dry dog foods are made with natural ingredients plus added vitamins, minerals and trace nutrients, and 30/20 Chicken, 24/14 Puppy, 25/11 Lamb and PRO Series 31/25 contain no artificial colors, flavors or preservatives. The full ingredient list and guaranteed analysis are on every product page.
Does Bully Max offer grain-free options?
No. Every Bully Max dog food includes grains such as rice, barley, sorghum and oats for sustained energy. We do not make a grain-free diet.
Feeding & Transition
Can puppies eat Bully Max?
Yes. 24/14 Puppy is our growth formula (24% protein, 14% fat, 419 calories per cup) and is labeled for all life stages, including growth of large-size dogs; 30/20 Beef carries the same statement. For wet foods and supplements, follow the age guidance on each label. See all high protein puppy food options and our guide to switching to adult food.
How much should I feed my dog?
Feeding varies by weight, age and activity level. Use our dog food calculator for a portion based on your dog, then adjust by body condition: you should be able to feel, not see, the ribs.
How do I switch to Bully Max?
Transition over about 10 days: start with 25% Bully Max mixed into the current food and increase it every few days until you reach 100%. Read our step-by-step switching guide or the Help Center transition tips.
How fast will I see results?
Every dog is different. Give a new food 4 to 6 weeks of consistent feeding at the right portion before judging coat, energy and body condition, and adjust portions by how your dog looks and feels rather than by the bag chart alone.
Can I mix Bully Max with other foods?
Yes. Bully Max can be combined with raw, homemade or other commercial diets. Because Bully Max is calorie-dense, reduce the total amount you feed so you do not overfeed.
Is Bully Max safe for senior dogs or large-breed puppies?
Every Bully Max dog food is suitable for large-breed dogs, including large-breed puppies, under AAFCO guidelines, and 24/14 Puppy and 30/20 Beef are labeled for growth of large-size dogs (70 lb or more as an adult). Senior dogs can stay on Bully Max: adjust portions to a slower pace, and consider 25/11 Lamb (415 calories per cup, 45% less fat than 30/20) for less active dogs. Talk to your veterinarian if your dog has a health condition.
Shipping & Delivery
Where do you ship?
We ship within the United States and do not currently ship internationally.
Where do orders ship from?
Every order ships direct from Bully Max's fulfillment center in the USA.
How long will delivery take?
Most US orders arrive in 2 to 5 business days. Orders placed before 2 PM Eastern, Monday through Friday, ship the same business day.
What are your shipping rates?
Shipping is free on one-time orders of $100 or more and on Subscribe & Save orders of $35 or more within the contiguous United States (Hawaii and Alaska excluded). Smaller orders are charged the rate shown at checkout.
Which carriers do you use?
We ship via UPS, USPS or FedEx within the USA.
Will I receive tracking info?
Yes. You will receive email updates with tracking links when your order is placed, shipped and delivered.
What if my package is marked delivered but not received?
Check with household members and neighbors, then contact the carrier with your tracking number. If it is still missing, email help@bullymax.com and we will help.
Returns & Refunds
What is your return policy?
Unopened products can be returned within 14 days of delivery with an authorized return label from our support team. We can’t accept opened products, and international orders are final sale. If you’re trying Bully Max for the first time, start with one bag and transition slowly. Full details: Shipping & Returns.
How long do refunds take?
Once received and inspected, we process refunds within 3–7 business days to your original payment method.
What if my item is damaged or incorrect?
Email help@bullymax.com within 14 days of delivery with photos of the damaged, missing, or incorrect item and your order number, and we’ll replace that item. File a claim here.
How do I start a return?
- Fill out our return form with your order number and reason for return (unopened items only).
- We’ll provide an authorized return label and instructions. No refunds can be processed without it.
- Package the item in its original, sealed packaging.
- Ship it back so it reaches us within 14 days of delivery.
- Once received, refunds are issued within 3–7 business days.
Account & Subscription
How does Subscribe & Save work?
Subscribe & Save takes 10% off every shipment, ships free on orders of $35 or more, and lets you pick a delivery schedule from every 14 to every 90 days. You can skip, pause, swap products or cancel at any time with no contract. Choose Subscribe & Save on any dog food or supplement page, or read the Help Center guide.
How do I manage my subscription?
Log into your Bully Max account to update products, frequency, billing info, or pause or cancel at any time.
Do I get notified before my order ships?
Yes. We send a reminder email about 5 days before each subscription order is processed so you can make changes in time.
Can I change my product or flavor?
Yes. You can swap products or flavors in your subscription from your account dashboard or the Bully Max app.
Rewards & Referrals
Do you offer a rewards program?
Yes. Bully Max Rewards earns you points for purchases, reviews and referrals, which you redeem for discounts. Join here.
How do I refer friends?
Log into your account to find your referral link. Share it, and when your friend orders, you both get rewarded.
Still Have Questions?
Browse our FAQ articles, visit the Help Center, call 1-833-BULLY-MAX, or email help@bullymax.com.
